Wallace, Margot A., 1941-

Museum branding : how to create and maintain image, loyalty, and support / Margot A. Wallace. - x, 193 pages : illustrations ; 23 cm

Includes bibliographical references (pages 181-186) and index.

Introduction to branding : the process that turns spectators into loyalists -- Brand new museum -- Exhibitions as branding tools : content as message -- Museum boards : carrying the banner -- The education department : teaching the museum -- Volunteers : your face to the public -- Membership : converting visitors to loyalists -- Fund-raising : raised on loyalty -- Corporate partnerships : shoulder to shoulder with business -- Marketing and graphics : the watchdog department -- Museum store : extension of education -- Branding museum Web sites : new media, old truths -- The golden shopping cart : how museums' online stores add luster to their brand -- Publications -- Audio tours : branding by script -- The lobby : first impression and last impression -- Loyalty eating : how museums reinforce their brand image at the dining table -- Your building : how museums build their brands brick by brick -- University museums : children of strong parents -- Future members : identifying with college students. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.

0759109923 9780759109926 0759109931 9780759109933

2006011550


Museums--Management--United States
Museums--Public relations--United States
Business names--United States
Brand name products--United States
Museum attendance--United States

AM11 / .W35 2006

069.068