Brandon, Mieke, <br/><br/>
Conflict and dispute resolution :  a guide for practice / 
 Guide for practice 
Mieke Brandon, Leigh Robertson. 
 - xvi, 280 pages :  illustrations ;  25 cm 
<br/><br/>Includes bibliographical references (pages 257-272) and index. 
<br/><br/> Setting the Scene: Conflict and Its Influences --  Understanding what creates conflict --  Conflict in the workplace context --  Conflict as catastrophe or catalyst for change --  Mediation and Other Processes --  Processes for handling conflict and their application --  Mediating in the workplace --  Other processes for dispute resolution --  Skills --  Techniques --  Collaborative problem solving and strategies --  Integrating Professional Practice --  Practice considerations I --  Practice considerations II --  Reflecting in and on practice: --  Appendices.  Part 1.  1.  2.  3.  Part Two.  4.  5.  6.  7.  8.  9.  Part 3.  10.  11.  12. 
<br/><br/> Textbook for 3rd year undergraduate and postgraduate students in social work and law who are specialising in dispute resolution and mediation. 
<br/><br/><label>ISBN: </label>0195558421 9780195558425 
<br/><br/><label>Source: </label> 253 Normanby Rd South Melbourne VIC 3205 
<br/><br/><label>LCCN: </label>2008378424 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management--Textbooks<br/>Dispute resolution (Law)--Textbooks<br/>Mediation--Textbooks
<br/><br/><label>LC Class. No.: </label>HD42  / .B73 2007 
<br/><br/><label>Dewey Class. No.: </label>303.69