TY  - BOOK
AU  - Okun,Barbara F.
AU  - Kantrowitz,Ricki E.
TI  - Effective helping: interviewing and counseling techniques 
SN  - 0495006254
AV  - BF637.C6 O54 2008
U1  - 158.3 22
PY  - 2008///]
CY  - Pacific Grove, CA
PB  - Thomson Brooks/Cole
KW  - Counseling
KW  - Helping behavior
N1  - Includes bibliographical references and index; 1; Introduction --; 2; The Helping Relationship --; 3; Communication Skills --; 4; Stage 1: Building the Relationship and Establishing Goals --; 5; Helping Theory --; 6; Introduction to Strategies --; 7; Stage 2: Applying Strategies --; 8; Crisis Theory and Intervention --; 9; Issues Affecting Helping --; Glossary --; App. A; Observer's Guide to Rating Communication Skills --; App. B; Sample Psychotherapy Policies --; App. C; Sample Client Information Sheet --; Index
ER  -