Okun, Barbara F., <br/><br/>
Effective helping :  interviewing and counseling techniques / 
Barbara F. Okun, Ricki E. Kantrowitz. 
 - Seventh edition. 
 - xv, 342 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Introduction --  The Helping Relationship --  Communication Skills --  Stage 1: Building the Relationship and Establishing Goals --  Helping Theory --  Introduction to Strategies --  Stage 2: Applying Strategies --  Crisis Theory and Intervention --  Issues Affecting Helping --  Glossary --  Observer's Guide to Rating Communication Skills --  Sample Psychotherapy Policies --  Sample Client Information Sheet --  Index.  1.  2.  3.  4.  5.  6.  7.  8.  9.  App. A.  App. B.  App. C. 
<br/><br/><label>ISBN: </label>0495006254 9780495006251 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Counseling.<br/>Helping behavior.
<br/><br/><label>LC Class. No.: </label>BF637.C6  / O54 2008 
<br/><br/><label>Dewey Class. No.: </label>158.3