Enjoy your stay : English for the hospitality and travel industry /
Robin Persiani and Radi Reppen.
- xii, 145 pages : illustrations, forms ; 28 cm + 1 audio disc (12 cm)
Accompanied by: 1 audio disc (CD)
Talking about hotels and restaurants -- Exhanging information -- Getting the specifics: asking clarification/elaboration questions -- Talking on the telephone -- Handling services encounters -- Offering recommendations, making suggestions, and giving advice -- Interacting with colleagues.
0472031791 9780472031795
English language--Conversation and phrase books (for restaurant and hotel personnel) English language--Textbooks for foreign speakers.