Working with people : communication skills for reflective practice /
Louise Harms.
- xvii, 278 pages : illustrations ; 25 cm
Includes bibliographical references (pages 253-270) and index.
Framing the Relationship -- Working Towards Change -- Understanding Communication and Change -- Theorising Communication and Change -- Basic Skills: Forming the Relationship -- Preparing for Practice -- Sustaining Your Self in Practice -- Establishing a Good Working Relationship -- Basic Skills: Focusing the Communication -- Establishing the Story -- Paraphrasing and Summarising -- Forming an Assessment - Setting the Agenda -- Assessing Risk Situations -- Applying the Skills: Focusing the Intervention -- Task-centred and Crisis-intervention Skills -- Psychodynamic and Cognitive Behavioural Skills -- Narrative and Solution-focused Skills -- Feminist and Critical Theory Skills -- Finishing the Work -- Finishing the Work. Pt. 1. Ch. 1. Ch. 2. Ch. 3. Pt. 2. Ch. 4. Ch. 5. Ch. 6. Pt. 3. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Pt. 4. Ch. 11. Ch. 12. Ch. 13. Ch. 14. Pt. 5. Ch. 15.
0195558820 9780195558821
2008271877
Communication in human services Interpersonal communication. Human services personnel