TY - BOOK AU - Roberts,Kevin TI - The lovemarks effect: winning in the consumer revolution SN - 157687267X AV - HF5415.55 .R62 2006 U1 - 658.8342 22 PY - 2006/// CY - Brooklyn, NY PB - PowerHouse Books KW - Relationship marketing KW - Customer services KW - Management KW - Customer relations KW - Advertising KW - Brand name products KW - Trademarks N1 - Includes index; The new consumer: Lovemarks and the consumer revolution -- L is for Lovemarks: beginnings -- Living the dream: the attraction economy -- Planet Lovemarks: Lovemarks in the real world -- Creating Lovemarks: inspirational owners -- Romancing the shopper: Lovemarks in-store -- Form follows feeling: designing the world of Lovemarks -- Love one day at a time: Lovemarks and sustainability -- Heartbeats: reinventing research with Lovemarks -- Love goes to work: Saatchi & Saatchi creating Lovemarks -- Before we go: Lovemarks future -- Backstage ER -