TY - BOOK AU - Brown,Duncan AU - Hayes,Nick TI - Influencer marketing: who really influences your customers SN - 9780750686006 (pbk.) U1 - 658.80019 22 PY - 2007/// CY - Oxford PB - Butterworth-Heinemann KW - Marketing KW - Psychological aspects KW - Influence (Psychology) N1 - Includes index; Introduction; Duncan Brown, Nick Hayes --; Marketing is broken --; What's wrong with traditional marketing today? --; How buyers buy --; Decision-maker ecosystems --; How influence works --; Who are your influencers? --; Identifying and ranking influencers --; Who should evaluate the influencers in your market? --; Marketing to influencers --; Good, bad and ugly influencers --; Marketing through influencers --; Marketing with influencers --; Evaluating influencer marketing --; Influencer marketing and word of mouth --; Social media - the new influence enablers --; Influencing through social media --; Influencing consumers --; Influencers in consumer markets --; How to structure influencer marketing in your organisation --; Making influencer marketing work for your company --; The future of influencer marketing ER -