Bringing peace into the room :  how the personal qualities of the mediator impact the process of conflict resolution / 
Daniel Bowling, David Hoffman, editors. 
 - First edition. 
 - viii, 310 pages ;  24 cm 
<br/><br/>Includes bibliographical references (pages 279-281) and index. 
<br/><br/> Introduction ;  Bringing peace into the room: the personal qualities of the mediator and their impact on the mediation /  What are the personal qualities of the mediator? /  Unintentional excellence: an exploration of mastery and incompetence /  Managing the natural energy of conflict: mediators, tricksters, and the constructive uses of deception /  Trickster, mediator's friend /  Emotionally intelligent mediation: four key competencies /  Paradoxes of mediation /  Mediation and the culture of healing /  Creating sacred space: twoard a second-generation dispute resolution practice /  Personal qualities of the mediator: taking time for reflection and renewal /  Style and the family mediator /  Tears /  Mindfulness meditation and mediation: where the transcendent meets the familiar /  Daniel Bowling,  David A. Hoffman --  Kenneth Cloke --  Peter S. Adler --  Robert D. Benjamin --  Michelle LeBaron --  Marvin E. Johnson,  Stewart Levine,  Lawrence R. Richard --  David A. Hoffman --  Lois Gold --  Sara Cobb --  Jonathan W. Reitman, Esq. --  Donald T. Saposnek --  David A. Hoffman --  Daniel Bowling. 
<br/><br/><label>ISBN: </label>0787968501 9780787968502 
<br/><br/><label>LCCN: </label>2003011730 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Mediation
<br/><br/><label>LC Class. No.: </label>HM1126  / .B75 2003 
<br/><br/><label>Dewey Class. No.: </label>303.69