Deepen, Jan M.,

Logistics outsourcing relationships : measurements, antecedents, and effects of logistics outsourcing performance / Jan M. Deepen. - xiv, 350 pages : illustrations ; 24 cm. - Contributions to management science . - Contributions to management science. .

Includes bibliographical references (pages 307-350).

Introduction -- Basic concepts -- Theoretical framework -- Antecedents and effects of logistics outsourcing performance -- Methodology and sample characteristics -- Construct operationalization -- Structural models -- Summary and results -- Questionnaire. 1. 2. 3. 4. 5. 6. 7. 8. App.

"This book uses state-of-the-art scientific methods to reveal that most firms currently do not realize the full potential of logistics outsourcing. It shows the complexity of outsourcing performance and that its true drivers lie in the relationship between service providers and their customers. Through the results of a large-scale empirical survey, the book also emphasizes the importance of a firm's approach towards outsourcing: solely striving for cost reductions may be a dead end, while the often overlooked increased logistics service levels are equally important for boosting logistics performance. In the light of current outsourcing practices, this indicates substantial room for improvement for most firms."--BOOK JACKET.

3790819166 9783790819168

2007927314


Business logistics
Contracting out

658.5