Inter-act : interpersonal communication concepts, skills, and contexts /
Interact
Kathleen S. Verderber, Rudolph F. Verderber, Cynthia Berryman-Fink.
- Eleventh edition.
- xix, 402 pages : illustrations (chiefly colour) ; 26 cm
Includes bibliographical references (pages 378-384) and index.
An orientation to interpersonal communication -- Forming and using social perceptions -- Communicating in relationships : basic concepts -- Verbal communication -- Communicating through nonverbal behaviors -- Holding effective conversations -- Listening effectively -- Supporting and comforting others -- Sharing personal information : self-disclosure and feedback -- Using interpersonal influence ethically -- Managing conflict -- Communicating in intimate relationships : friends, spouses, and family -- Communicating in the workplace. Ch. 1. Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Ch. 11. Ch. 12. Ch. 13.
"Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, the eleventh edition retains the features that have made this book so successful: a theory driven skills-based focus, an accessible tone and presentation, and numerous useful pedagogical tools. Cynthia Berryman-Fink, a new coauthor, brings fresh insights to this edition, which has a contemporary feel that will resonate with today's students and professors. Well-written and lively, Inter-Act features numerous activities that enable students to relate their everyday experiences to their studies in communication. The text illustrates how cultural, racial, and gender differences as well as electronically mediated messages alter what we should do to communicate effectively. It also emphasizes the importance of ethics in communication and encourages students to develop their analytical abilities as they think critically about the concepts presented in the text."--BOOK JACKET.