Holden, Philip R.,

Marketing and PR : getting customers and keeping them-- without breaking the bank / Philip R. Holden and Nick Wilde. - viii, 200 pages : illustrations ; 18 cm. - Business on a shoestring . - Business on a shoestring. .

Includes bibliographical references and index.

What's so different about small business? -- First steps in the planning process -- Finding out about customers -- The beginnings of strategy -- Keeping customers -- Getting new customers -- Keeping it going. 1. 2. 3. 4. 5. 6. 7.

0713675462 9780713675467


Marketing.
Public relations.
Small business marketing
Small business--Public relations

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