TY  - BOOK
AU  - Oakland,John S.
AU  - Marosszeky,Marton
TI  - Total quality in the construction supply chain
SN  - 0750661852
AV  - HD9715.A2 O15 2006
U1  - 624.0687 22
PY  - 2006///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Construction industry
KW  - Quality control
KW  - Production management
KW  - Quality assurance
KW  - Total quality management
KW  - Building materials
KW  - Purchasing
KW  - Business logistics
N1  - Includes bibliographical references (pages 511-513) and index; 1; Understanding quality --; 2; Models and frameworks for total quality management --; 3; Leadership and commitment --; 4; Policy, strategy and goal deployment --; 5; Partnerships and resources --; 6; Design for quality --; 7; Performance measurement frameworks --; 8; Self-assessment audits and reviews --; 9; Benchmarking --; 10; Process management --; 11; Process redesign --; 12; Quality management systems --; 13; Continuous improvement --; 14; Human resource management --; 15; Culture change through teamwork --; 16; Communications, innovation and learning --; 17; Implementing TQM
ER  -