Kahn, William A., 1959-

Holding fast : the struggle to create resilient caregiving organizations / William A. Kahn. - xiii, 242 p.

Includes bibliographical references and index.

Caregiving organizations defined -- The stress of caregiving work -- Resilience under stress -- System breakdowns -- Caregivers and casualties -- Authority at work -- Divided they fall -- Teams, real and imaginary -- Politics -- Running in place -- The leadership task -- Negotiating dependency -- Leadership and change -- Final reflections. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

"Illustrated by case studies based on extensive research in schools, hospitals, social work agencies, healthcare centres and religious institutions, Holding Fast identifies the problems faced by caregiving organizations, and outlines appropriate strategies for tackling these to create a resilient, effective organization." "Holding Fast offers a portrait of how organizations become or are prevented from becoming systems of caregiving. It will help leaders of caregiving organizations and their staff gain a better understanding of the difficulties encountered by their organizations, leading to improved management and practice."--BOOK JACKET.

1583919368 (hardback : alk. paper) 1583919376 (pbk. : alk. paper)

2004013760


Human services
Human services personnel--Job stress
Caregivers--Job stress
Human services--Management
Organizational effectiveness.
Counselor and client

HV40 / .K265 2004

361/.0068/3