TY  - BOOK
AU  - Hargie,Owen
TI  - Handbook of communication skills
SN  - 0415359104 (hardcover)
AV  - BF637.C45 H284 2006
U1  - 302 22
PY  - 2006///
CY  - New York, NY
PB  - Routledge
KW  - Interpersonal communication
KW  - Communication
KW  - Psychological aspects
KW  - Interviewing
N1  - Includes bibliographical references and index; 1; Skill in theory : communication as skilled performance; Owen Hargie --; 2; Skill in practice : an operational model of communicative performance; Owen Hargie --; 3; Non-verbal behaviour as communication : approaches, issues and research; Randall A. Gordon, Daniel Druckman, Richard M. Rozelle and James C. Baxter --; 4; Questioning; David Dickson and Owen Hargie --; 5; Reinforcement; Len Cairns --; 6; Reflecting; David Dickson --; 7; Explaining; George Brown --; 8; Self-disclosure : strategic revelation of information in personal and professional relationships; Charles H. Tardy and Kathryn Dindia --; 9; The process of listening; Robert N. Bostrom --; 10; Humour and laughter; Hugh Foot and May McCreaddie --; 11; Persuasion; Daniel J. O'Keefe --; 12; Asserting and confronting; Richard F. Rakos --; 13; Interacting in groups; Arjaan Wit --; 14; Negotiation and bargaining; Ian E. Morley --; 15; Relational communication; Megan K. Foley and Steve Duck --; 16; The employment interview; Rob Millar and Anne Tracey --; 17; The helping interview : developmental counselling and therapy; Sandra A. Rigazio-DiGilio and Allen E. Ivey --; 18; The appraisal interview reappraised; Dennis Tourish --; 19; The cognitive interview; Amina Memon --; 20; Training in communication skills : research, theory and practice; Owen Hargie
ER  -