TY - BOOK AU - Gazda,George Michael TI - Human relations development: a manual for educators SN - 0205445683 AV - LB1731.75 .H86 2005 U1 - 371.46 22 PY - 2005/// CY - Boston PB - Pearson/A and B KW - Student counselors KW - Training of KW - Handbooks, manuals, etc KW - Educational counseling KW - Interpersonal relations N1 - Includes bibliographical references and index; Ch. 1; Rationale --; Ch. 2; Teacher roles : their changing character --; Ch. 3; Multicultural and diversity issues in human relations development --; Ch. 4; Perceiving and responding --; Ch. 5; Helpee statement types --; Ch. 6; Ineffective communication styles --; Ch. 7; Training in attending skills --; Ch. 8; Awareness of nonverbal behaviors in helping --; Ch. 9; Training in perceiving feelings --; Ch. 10; Perceiving and responding with empathy --; Ch. 11; Perceiving and responding with respect --; Ch.12; Combining empathy and respect in responding --; Ch. 13; Perceiving and responding with warmth --; Ch. 14; Scale for global ratings and responding --; Ch. 15; Facilitative responding --; Ch. 16; Perceiving and responding with concreteness --; Ch. 17; Perceiving and responding with genuineness --; Ch. 18; Perceiving and responding with self-disclosure --; Ch. 19; Perceiving and responding with confrontation --; Ch. 20; Perceiving and responding with immediacy of relationship --; Ch. 21; Strategies for change : problem solving/decision making --; Ch. 22; Responding to inappropriate communication --; Ch. 23; Anger - friend and foe! --; Ch. 24; Thoughtful assertiveness --; App. A; Research scales --; App. B; Vocabulary of affective words --; App. C; Speaking the Helpee's language with empathic leads --; App. D; Scales for rating the Helpee N2 - "The need has never been greater for this new edition of Human Relations Development given the critical and ever-increasing importance of collaboration and co-teaching, effective home-school partnerships, and nurturing teacher-student relationships. This much-lauded text is a skills training manual for improving interpersonal communication, focusing on human relations between teachers and their students, parents, peers, and the general public."--BOOK JACKET ER -