The SAGE handbook of conflict communication : integrating theory, research, and practice /
Conflict communication
editors, John G. Oetzel, Stella Ting-Toomey.
- xvi, 792 pages : illustrations ; 26 cm
Includes bibliographical references and index.
Definitions and approaches to conflict and communication / Quantitative methods for conflict communication research, with special reference to culture / Conflict, emotion, and communication / Social cognition approaches to understanding interpersonal conflict and communication / Conflict in dating and marital relationships / Family conflict communication / Managing conflict in a competent manner : a mindful look at events that matter / Managing interpersonal conflict : the mediation promise / Conflict resolution education : issues, answers and directions / Perspectives on workgroup conflict and communication / Individual and interactive processes in organizational conflict / Anne Maydan Nicotera & Laura Kathleen Dorsey -- Work/life conflict / Managing organizational conflicts / Moral conflict / Environmental conflict communication / the emerging field of crisis/hostage negotiation : a communication-based perspective / Managing racial/ethnic conflict for community building / Critical approaches to community conflict in developing countries : a case study of India / Dialogue, conflict, and community / Historical, political, and spiritual factors for conflict : understand conflict perspectives and communication in the Muslim world, China, Colombia, and South Africa / Interracial and interethnic conflict and communication in the United States / Media and international conflict / Building peace in divided societies : the role of intergroup dialogue / International/intercultural conflict resolution training / Explaining intercultural conflict : promising approaches and future directions / Conflict communication in contexts : a social ecological perspective / Linda L. Putnam -- Edward L. Fink, Deborah A. Cai, & Qi Wang -- Laura K. Guerrero & Angela G. La Valley -- Michael E. Roloff & Courtney Waite Miller -- John P. Caughlin & Anita Vangelisti -- Ascan Koerner & Mary Anne Fitzpatrick -- Daniel J. Canary & Sandra J. Lakey -- William A. Donohue -- Tricia S. Jones -- Marshall Scott Poole & Johny Garner -- Erika L. Kirby, Stacey M. Wieland, & Chad McBride -- David B. Lipsky & Ronald L. Seeber -- Stephen Littlejohn -- Tarla Rai Peterson & Rebecca Royer Franks -- Randall R. Rogan & Mitchell G. Hammer -- Wallace Warfield -- Krishna Kandath -- J. Kevin Barge -- John G. Oetzel, Bibiana Arcos, Phola Mabizela, Michael Weinman, & Qin Zhang -- Mark P. Orbe & Melodi A. Everett -- Eytan Gilboa -- Benjamin J. Broome & Ann-Sofi Jakobsson Hatay -- Susan W. Coleman & Ellen Raider -- Stella Ting-Toomey & Jiro Takai -- John G. Oetzel, Stella Ting-Toomey, & Susana Rinderle.
"THE SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. Key Features: Examines conflict in multiple contexts: Rather than focusing on a single context, the Handbook?s four parts focus on contexts in which conflict occurs--conflict in relationships and families, conflict at work, conflict in communities, and conflict in international/intercultural situations?and includes an understanding of how each context impacts the others. Integrates research and practice: The art and science of conflict are blended together by integrating research and practice so that practitioners and scholars know both the theoretical explanations of conflict as well as the skills needed to address conflict. Offers a thorough review of literature: This book assembles the knowledge base of the field of conflict communication in one volume. A thorough review of literature provides access to a vast amount of research. Since culture shapes the way we view and communicate about conflict, a strong emphasis is placed on cultural diversity. ; Intended Audience: Perfect for advanced undergraduate and graduate students studying Conflict Communication, Conflict Management, Conflict Resolution, Peace and Conflict, and Mediation."--Publisher description.
0761930450 9780761930457
2005024648
Conflict management. Social conflict Communication in the social sciences Conflict (Psychology).