TY  - BOOK
AU  - Prusak,Laurence
AU  - Matson,Eric
TI  - Knowledge management and organizational learning: a reader 
T2  - Oxford management readers
SN  - 9780199291793 (hbk.) :
U1  - 658.4038 22
PY  - 2006///
CY  - Oxford
PB  - Oxford University Press
KW  - Knowledge management
KW  - Organizational learning
N1  - Sect. I; The strategic importance of knowledge and learning --; 1; Knowledge management and the knowledge-based economy; Robert Grant --; 2; Developing a knowledge strategy; Michael H. Zack --; Sect. II; Knowledge development and individual learning --; 3; The learning curve; Atul Gawande --; 4; Knowledge-in-the-making : the 'construction' of Fiat's Melfi factory; Gerardo Patriotta --; 5; Generating creative options; Dorothy Leonard and Walter Swap --; 6; Partnerships for knowledge creation; Salvatore Parise and Laurence Prusak --; Sect. III; Knowledge retention and organizational learning --; 7; Swing doors and musical chairs; Arnold Kransdorff and Russell Williams --; 8; Organizational memory; Linda Argote --; 9; Balancing act : how to capture knowledge without killing it; John Seely Brown and Paul Duguid --; Sect. IV; Knowledge transfer and dissemination --; 10; Managing knowledge the Chevron way; Kenneth T. Derr --; 11; Getting it right the second time; Gabriel Szulanski and Sidney Winter --; 12; Making a market in knowledge; Lowell L. Bryan --; 13; The performance variability dilemma; Eric Matson and Laurence Prusak --; Sect. V; Social perspectives --; 14; Knowledge management's social dimension : lessons from Nucor Steel; Anil K. Gupta and Vijay Govindarajan --; 15; Fair process : managing in the knowledge economy; W. Chan Kim and Renee Mauborgne --; 16; Communities of practice : the organizational frontier; Etienne C. Wenger and William M. Snyder --; 17; Knowing what we know : supporting knowledge creation and sharing in social networks; Rob Cross, Andrew Parker, Laurence Prusak and Stephen P. Borgatti --; Sect. VI; Future directions --; 18; Knowledge-worker productivity : the biggest challenge; Peter F. Drucker --; 19; Just-in-time delivery comes to knowledge management; Thomas H. Davenport and John Glaser --; 20; Seeing knowledge plain : how to make knowledge visible; Leigh Weiss and Laurence Prusak --; 21; Do you know who your experts are?; Michael Idinopulos and Lee Kempler --; 22; Using supplier networks to learn faster; Jeffrey H. Dyer and Nile W. Hatch
ER  -