Knowledge management and organizational learning : a reader /
edited by Laurence Prusak and Eric Matson.
- 400 p. ; 24 cm.
- Oxford management readers .
- Oxford management readers. .
The strategic importance of knowledge and learning -- Knowledge management and the knowledge-based economy / Developing a knowledge strategy / Knowledge development and individual learning -- The learning curve / Knowledge-in-the-making : the 'construction' of Fiat's Melfi factory / Generating creative options / Partnerships for knowledge creation / Knowledge retention and organizational learning -- Swing doors and musical chairs / Organizational memory / Balancing act : how to capture knowledge without killing it / Knowledge transfer and dissemination -- Managing knowledge the Chevron way / Getting it right the second time / Making a market in knowledge / The performance variability dilemma / Social perspectives -- Knowledge management's social dimension : lessons from Nucor Steel / Fair process : managing in the knowledge economy / Communities of practice : the organizational frontier / Knowing what we know : supporting knowledge creation and sharing in social networks / Future directions -- Knowledge-worker productivity : the biggest challenge / Just-in-time delivery comes to knowledge management / Seeing knowledge plain : how to make knowledge visible / Do you know who your experts are? / Using supplier networks to learn faster / Robert Grant -- Michael H. Zack -- Atul Gawande -- Gerardo Patriotta -- Dorothy Leonard and Walter Swap -- Salvatore Parise and Laurence Prusak -- Arnold Kransdorff and Russell Williams -- Linda Argote -- John Seely Brown and Paul Duguid -- Kenneth T. Derr -- Gabriel Szulanski and Sidney Winter -- Lowell L. Bryan -- Eric Matson and Laurence Prusak -- Anil K. Gupta and Vijay Govindarajan -- W. Chan Kim and Renee Mauborgne -- Etienne C. Wenger and William M. Snyder -- Rob Cross, Andrew Parker, Laurence Prusak and Stephen P. Borgatti -- Peter F. Drucker -- Thomas H. Davenport and John Glaser -- Leigh Weiss and Laurence Prusak -- Michael Idinopulos and Lee Kempler -- Jeffrey H. Dyer and Nile W. Hatch. Sect. I. 1. 2. Sect. II. 3. 4. 5. 6. Sect. III. 7. 8. 9. Sect. IV. 10. 11. 12. 13. Sect. V. 14. 15. 16. 17. Sect. VI. 18. 19. 20. 21. 22.