TY  - BOOK
AU  - Black,Graham
TI  - The engaging museum: developing museums for visitor involvement 
T2  - Heritage
SN  - 0415345561
AV  - AM7 .B56 2005
U1  - 069 22
PY  - 2005///
CY  - London, New York
PB  - Routledge
KW  - Museum attendance
KW  - Evaluation
KW  - Museum exhibits
KW  - Museums
KW  - Environmental aspects
KW  - Marketing
KW  - Management
KW  - Museum techniques
KW  - Museum visitors
KW  - Interpretation of cultural and natural resources
KW  - Cultural property
KW  - Protection
KW  - Historic sites
N1  - Includes bibliographical references and index; Introduction : meeting the demands placed on the twenty-first century museum --; Sect. 1; Museum audiences : their nature, needs and expectations --; 1; 'Traditional' museum audiences : a quantitative and qualitative analysis --; 2; Developing new audiences --; Sect. 2; Operating for quality --; 3; Stimulating the visit --; 4; Visitor services : operating for quality --; Sect. 3; Learning in museums --; 5; Museums and lifelong learning --; 6; Use of museums by schools --; Sect. 4; Planned to engage : using interpretation to develop museum displays and associated services --; 7; Applying the principles of interpretation to museum display --; 8; Interpretive master planning --; 9; Concept development for museum galleries --; 10; The engaging museum
N2  - This very practical book guides museums on how to create the highest quality experience possible for their visitors
ER  -