Black, Graham, <br/><br/>
The engaging museum :  developing museums for visitor involvement / 
Graham Black. 
 - xii, 308 pages :  illustrations ;  26 cm. 
 - Heritage .
 - Heritage. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/> Introduction : meeting the demands placed on the twenty-first century museum --  Museum audiences : their nature, needs and expectations --  'Traditional' museum audiences : a quantitative and qualitative analysis --  Developing new audiences --  Operating for quality --  Stimulating the visit --  Visitor services : operating for quality --  Learning in museums --  Museums and lifelong learning --  Use of museums by schools --  Planned to engage : using interpretation to develop museum displays and associated services --  Applying the principles of interpretation to museum display --  Interpretive master planning --  Concept development for museum galleries --  The engaging museum.  Sect. 1.  1.  2.  Sect. 2.  3.  4.  Sect. 3.  5.  6.  Sect. 4.  7.  8.  9.  10. 
<br/><br/> This very practical book guides museums on how to create the highest quality experience possible for their visitors. 
<br/><br/><label>ISBN: </label>0415345561 9780415345569 041534557X 9780415345576 
<br/><br/><label>LCCN: </label>2004061484 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Museum attendance--Evaluation<br/>Museum exhibits--Evaluation<br/>Museums--Environmental aspects<br/>Museums--Marketing<br/>Museums--Management<br/>Museum techniques<br/>Museum visitors<br/>Interpretation of cultural and natural resources<br/>Cultural property--Protection<br/>Cultural property--Management<br/>Historic sites--Management
<br/><br/><label>LC Class. No.: </label>AM7  / .B56 2005 
<br/><br/><label>Dewey Class. No.: </label>069