TY  - BOOK
AU  - Casado,Matt A.
TI  - Hospitality management: a capstone course 
SN  - 0131779796
AV  - TX911.5 .C35 2006
U1  - 647.94071 22
PY  - 2006///]
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - Hospitality industry
KW  - Management
N1  - Includes index; Ch. 1; Obtaining a management-training position --; Ch. 2; Food operations --; Ch. 3; Beverage operations --; Ch. 4; Housekeeping operations --; Ch. 5; Front office operations --; Ch. 6; Sales and marketing operations --; Ch. 7; Engineering operations --; Ch. 8; Controlling hospitality operations --; Ch. 9; Hospitality accounting --; Ch. 10; Strategic planning and management --; Ch. 11; Ethics and hospitality management --; Ch. 12; Hospitality communication --; Ch. 13; Hospitality organizational behavior and management --; Ch. 14; Hospitality leadership --; Ch. 15; Hospitality law
N2  - "Hospitality Management: A Capstone Course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are bound to find on being hired by hospitality companies. The cases are geared to prepare students for critical thinking and problem solving. The purpose of the book is to help move students out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Matt A. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling difficult operational situations."--BOOK JACKET
ER  -