TY  - BOOK
AU  - Shergill,Gurvinder Singh
AU  - Sun,Wenli
ED  - Massey University.
TI  - Tourists' perceptions towards hotel services in New Zealand: a comparative study of business travellers and vacation travellers 
T2  - Working paper series,
U1  - 658.8120993 22
PY  - 2004///]
CY  - Auckland, N.Z.
PB  - Dept. of Commerce, Massey University at Albany
KW  - Customer services
KW  - New Zealand
KW  - Econometric models
KW  - Hotels
KW  - Economic aspects
KW  - Travelers
KW  - Attitudes
N1  - "May 2004."; Includes bibliographical references (pages 22-24)
ER  -