TY  - BOOK
AU  - Harris,Phil
AU  - Fleisher,Craig S.
TI  - The handbook of public affairs
SN  - 0761943935 (hbk.) :
U1  - 324.4 22
PY  - 2005///
CY  - London
PB  - SAGE
KW  - Public relations
KW  - Lobbying
KW  - Strategic planning
N1  - Foreword; Douglas G. Pinkham --; Foreword; Tom McNally --; Introduction : the development of a sub-discipline and major area of research; Phil Harris and Craig S. Fleisher --; 1; The global development of public affairs; Craig S. Fleisher --; 2; Public affairs in North America : US origins and development; John M. Holcomb --; 3; The history and development of public affairs in the European Union and the United Kingdom; Robin Pedler --; 4; The external environment of public affairs in North America : public policy process and institutions; William D. Oberman --; 5; The external environment of public affairs in the European Union and the United Kingdom : public policy process and institutions; Thomas Spencer --; 6; The internal environment of public affairs : organization, process, and systems; Brian Hawkinson --; 7; The management of public affairs in the United Kingdom; Phil Harris --; 8; The tools and techniques of public affairs; Amy Showalter and Craig S. Fleisher --; 9; The human resource dimensions of public affairs : staffing, training, career paths, competencies, and salaries; Patrick Shaw --; 10; The measurement and evaluation of public affairs process and performance; Craig S. Fleisher --; 11; Information, communications systems, and technology in public affairs; Edward A. Grefe and Scott A. Castleman --; 12; The organization and structuring of public affairs; Martin B. Meznar --; 13; Managing government relations in the European Union; Rinus van Schendelen --; 14; The rise of the NGOs in the EU; Simon Titley --; 15; Lobbying in the United Kingdom; Phil Harris and Irene Harris --; 16; A UK case : lobbying for a new BBC charter; Leighton Andrews --; 17; Lobbying by US beer wholesalers; Conor McGrath --; 18; Lobbying in the United States : an overview for students, scholars, and practitioners; Clive S. Thomas --; 19; Lobbying in the United States : an industry matures; Burdett Loomis --; 20; Stakeholder relationships in Canada : in partnership with the community; James Shaw and Patrick Shaw --; 21; An integrated model : the evolution of public affairs down under; Geoff Allen --; 22; Emerging markets : public affairs in Germany and Austria; Andreas Lederer, Niombo Lomba and Christian Scheucher --; 23; Political marketing and public affairs; Bruce I. Newman --; 24; "Theories" and theoretical roots of public affairs; Duane Windsor --; 25; Managing business political advocacy in the United States : opportunities for improved effectiveness; Gerry Keim --; 26; Public affairs and the governance challenge : policy actors and corporate reforms, 2001-2004; John M. Holcomb --; 27; The empirical study of public affairs : a review and synthesis; Jennifer J. Griffin --; 28; Issues management : core understandings and scholarly development; Pursey P. M. A. R. Heugens --; 29; Stakeholder management : background and advances; Archie B. Carroll --; 30; Educating present and future public affairs practitioners : model programs; Craig S. Fleisher --; 31; Public affairs, corporate scandals, and regulation : policy actors and actions; John M. Holcomb
N2  - "At the forefront of research and practice in public affairs, this handbook draws upon the expertise of leading figures in the field to provide a comprehensive overview of a huge growth area in the strategic thinking of organizations." "The Handbook of Public Affairs is an essential resource for students and academics in public affairs, business and management, communications, policy, politics and media, as well as CEOs, association executives, politicians, lobbyists and business managers."--BOOK JACKET
ER  -