Kabagarama, Daisy, <br/><br/>
Breaking the ice :  a guide to understanding people from other cultures / 
Daisy Kabagarama. 
 - Second edition. 
 - xiii, 78 pages :  illustrations ;  23 cm 
<br/><br/>Includes bibliographical references (pages 74-78). 
<br/><br/> Preface --  Acknowledgments --  Introduction --  Need for Global Education --  Discussion Topic --  Endnotes --  A Changing World --  Culture: The Molder of Human Behavior --  Communication: The Heartbeat of Human Interaction --  The Seven-Step Process (T.S.S.P.) of Cross-Culture Understanding --  What Organizational Leaders Can Do to Foster Cross-Cultural Understanding --  Bibliography.  1.  2.  3.  4.  5. 
<br/><br/><label>ISBN: </label>0205266525 9780205266524 
<br/><br/><label>LCCN: </label>97145689 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Intercultural communication.
<br/><br/><label>LC Class. No.: </label>GN345.6  / .K33 1997 
<br/><br/><label>Dewey Class. No.: </label>303.482