Lipsky, David B. <br/><br/>
Emerging systems for managing workplace conflict :  lessons from American corporations for managers and dispute resolution professionals / 
David B. Lipsky, Ronald L. Seeber and Richard Fincher. 
 - 310 p. 
<br/><br/>Part One: The evolution of conflict management systems. Introduction: The emergence of conflict management -- Forces of change : the transformation of the social contract in the workplace -- The rise of alternative dispute resolution -- New strategies of conflict management : the emergence of a new paradigm -- Part Two: The establishment of conflict management systems. Design of conflict management systems : internal features -- Design of conflict management systems : external features -- Implementation of conflict management systems -- Evaluation of conflict management systems -- Part Three: The future of conflict nanagement systems. Barriers to the growth of conflict management systems -- The future of workplace dispute resolution -- Appendix A: A list of corporations and other organizations studied by the authors and referred to in this book -- Appendix B: Glossary of terms. 
<br/><br/><label>ISBN: </label>0787964344 :  £36.50 
<br/><br/><label>Nat. Bib. No.: </label>GBA3-Y6444 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>0787964344  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>658.4053