TY  - BOOK
AU  - Bolstad,Richard
TI  - Transforming communication: leading-edge professional and personal skills 
SN  - 1877258881
U1  - 302.2 22
PY  - 2004///
CY  - Auckland, N.Z.
PB  - Pearson Education New Zealand
KW  - Interpersonal communication
KW  - Study and teaching
KW  - Problems, exercises, etc
N1  - Previous ed.: 1997; Includes bibliographical references (pages 247-254) and index
ER  -