TY  - BOOK
AU  - Dew,John R.
AU  - Nearing,Molly McGowan
TI  - Continuous quality improvement in higher education
T2  - ACE/Praeger series on higher education
SN  - 0275983897
AV  - LB2341 .D47 2004
U1  - 378.107 22
PY  - 2004///]
CY  - Westport, Conn.
PB  - American Council on Education/Praeger
KW  - Universities and colleges
KW  - United States
KW  - Administration
KW  - Total quality management in higher education
N1  - Includes bibliographical references (pages 187-190) and index; Ch. 1; The development of continuous improvement in higher education --; Ch. 2; Embarking on continuous improvements in the academic community --; Ch. 3; Educating the campus about continuous improvement --; Ch. 4; Conducting self-assessments --; Ch. 5; Strategic planning : engaging faculty and staff --; Ch. 6; Benchmarking in the academic environment --; Ch. 7; Leadership, consensus, and teamwork in the higher education community --; Ch. 8; Facilitating campus teams --; Ch. 9; Measurement and feedback --; Ch. 10; Engaging faculty and students in improving the teaching and learning processes --; App; 360 feedback process : contributors workbook
N2  - "This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET
ER  -