EČ--using the power of ethics and etiquette in American business /
E squared--using the power of ethics and etiquette in American business Using the power of ethics and etiquette in American business
Phyllis Davis.
- xvi, 264 pages ; 24 cm
Includes bibliographical references (pages 255-256) and index.
Foreword / First and lasting impressions -- The handshake -- Power impressions -- The business card -- Introductions -- Listening and hearing skills -- Communication skills -- Discussion and decor -- Professional appearance -- Getting the job -- Rising in the corporation -- Moving up the corporate ladder -- Office protocol during delicate situations -- Business meetings -- Mastering corporate politics -- Diplomacy and personal accountability -- Client services -- Networking -- Techno-ethics : 65 tips for etiquette related to technology -- Client protocol -- Choreographing the business dinner -- Gift giving, conventions, events, and social occasions -- Diversity and disability in the workplace -- Diversity in the workplace -- Disability sensitivity in the workplace -- Ethics in the workplace -- Personal code of ethics -- Corporate code of ethics -- Etiquette there, then, and now -- History of etiquette -- Global etiquette. Tom Silveri -- Sect. I. Ch. 1. Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Sect. II. Ch. 10. Ch. 11. Ch. 12. Ch. 13. Ch. 14. Sect. III. Ch. 15. Ch. 16. Ch. 17. Ch. 18. Ch. 19. Sect. IV. Ch. 20. Ch. 21. Sect. V. Ch. 22. Ch. 23. Sect. VI. Ch. 24. Ch. 25.
1891984772 9781891984778
2003041951
Business ethics--United States--Handbooks, manuals, etc. Business etiquette--United States--Handbooks, manuals, etc.