TY - BOOK AU - Jones-Macziola,Sarah TI - Getting ahead: a communication skills course for business English SN - 052165405X U1 - 428.24071 21 PY - 2000/// CY - Cambridge PB - Cambridge University Press KW - Business communication KW - Business writing KW - English language KW - Business English KW - Problems, exercises, etc N1 - Spine title: Getting ahead home study book; Accompanied by: 1 audio disc (CD); Unit 1; Introduction and Greetings --; 1.1; Introducing yourself --; 1.2; Saying where you're from --; 1.3; Introducing other people --; Unit 2; Occupations --; 2.1; Saying what you do --; 2.2; Telephoning --; 2.3; Finding out information about people --; Unit 3; Companies --; 3.1; Describing a company --; 3.2; Talking about types of business --; 3.3; Finding the perfect partner --; Unit 4; The Place of Work --; 4.1; Giving directions --; 4.2; Talking about departments --; 4.3; Taking a message --; Unit 5; Progress Test 1 --; Unit 6; Day-To-Day Work --; 6.1; Talking about your work --; 6.2; Describing routines --; 6.3; Likes and dislikes --; Unit 7; The Working Environment --; 7.1; Asking people to do things --; 7.2; Talking about stress --; 7.3; Giving advice --; Unit 8; Plans --; 8.1; Discussing arrangements --; 8.2; Making arrangements --; 8.3; Planning a trip --; Unit 9; Visits and Travel --; 9.1; Talking to a visitor --; 9.2; Attending business events --; 9.3; Finding out about hotels --; Unit 10; Progress Test 2 --; Unit 11; Work History --; 11.1; Finding someone a job --; 11.2; Talking about your career --; 11.3; Describing your first job --; Unit 12; Fairs and Sales --; 12.1; Finding out about a trade fair --; 12.2; Talking about products --; 12.3; Placing an order --; Unit 13; Product Description --; 13.1; Comparing products --; 13.2; Saying what's best --; 13.3; Making suggestions --; Unit 14; Entertaining --; 14.1; Taking a guest to dinner --; 14.2; Making invitations --; 14.3; Describing food --; Unit 15; Progress Test 3 --; Unit 16; Firms and Factories --; 16.1; Saying what you've done --; 16.2; Visiting a factory --; 16.3; The company report --; Unit 17; Problems, Problems --; 17.1; Dealing with problems --; 17.2; Complaining and apologizing --; 17.3; Finding a solution --; Unit 18; Future Trends --; 18.1; Making predictions --; 18.2; Talking about the future --; 18.3; Changing the way we work --; Unit 19; Enjoying a Business Trip --; 19.1; Finding out about a city --; 19.2; Making offers --; 19.3; Thanking --; Unit 20; Progress Test 4 ER -