TY  - BOOK
AU  - Haynes,John M.
AU  - Haynes,Gretchen L.
AU  - Fong,Larry Sun
TI  - Mediation: positive conflict management 
T2  - SUNY series in transpersonal and humanistic psychology
SN  - 0791459519
AV  - HM1126 .H39 2004
U1  - 303.69 22
PY  - 2004///]
CY  - Albany
PB  - State University of New York Press
KW  - Conflict management
KW  - Mediation
N1  - Includes bibliographical references (pages 271-272) and index; Foreword : the mediator prepares : the practice of theory; Robert D. Benjamin --; 1; Principles of broad-based mediation practice --; 2; The business of bagels : mediating a business partnership dispute --; 3; Sexual harassment : mediating an employment issue --; 4; Neighbors : defending their children --; 5; Working with families : a parent-teen conflict --; 6; Adoption : the chaos of choice --; 7; Teacher-parent conflict : a dispute over the classroom --; 8; Conclusion : participation feedback --; Vienna speech : support for human and social growth; John M. Haynes --; App; Books, articles, and professional activities; John M. Haynes
N2  - "This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them."--BOOK JACKET
ER  -