Weick, Karl E., <br/><br/>
Managing the unexpected :  assuring high performance in an age of complexity / 
Karl E. Weick, Kathleen M. Sutcliffe. 
 - First edition. 
 - xvi, 200 pages ;  24 cm. 
 - University of Michigan Business School management series .
 - University of Michigan Business School management series. .
<br/><br/>Includes bibliographical references (pages 175-189) and index. 
<br/><br/> Series Foreword /  Managing the Unexpected: What Business Can Learn from High Reliability Organizations --  The Expected - and the Unexpected --  A Closer Look at Process and Why Planning Can Make Things Worse --  Assessing Your Capabilities for Assured Performance --  Organizational Culture and the Unexpected --  How to Manage Mindfully.  Robert E. Quinn --  1.  2.  3.  4.  5.  6. 
<br/><br/> "Managing the Unexpected shows executives and upper level managers how to manage under trying conditions. The authors reveal how HROs create a collective state of mindfulness that produces an enhanced ability to discover and correct errors before they escalate into a crisis. Through a discussion of this principle and the practices that can be used to apply it, the authors show how to anticipate and respond to threats with flexibility rather than rigidity. Their practical, solutions-oriented approach includes numerous case studies demonstrating "mindful" practices and enables readers to assess and implement mindfulness in their own organizations."--BOOK JACKET. 
<br/><br/><label>ISBN: </label>0787956279 9780787956271 
<br/><br/><label>LCCN: </label>2001001341 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Leadership.<br/>Industrial management.
<br/><br/><label>LC Class. No.: </label>HD49  / .W45 2001 
<br/><br/><label>Dewey Class. No.: </label>658.4056