TY - BOOK AU - Roberts,Peter R. ED - Victoria University of Wellington. ED - Health Services Research Centre (N.Z.) TI - Snakes and ladders: the pursuit of a safety culture in New Zealand public hospitals SN - 0908935692 U1 - 362.110993 21 PY - 2003///] CY - [Wellington, N.Z.] PB - Institute of Policy Studies Victoria University of Wellington, and Health Services Research Centre KW - Hospitals KW - New Zealand KW - Safety measures KW - Risk management KW - Intensive care units N1 - Based on the author's Masters thesis; Includes bibliographical references (pages 179-194) and index; Why pursue a safety culture? -- Safety's game board : human performance, error and socio-technical relationships -- Culture : safety as attitudes, beliefs, goals, values and behavioural norms -- Policy and management approaches toward a safety culture -- In the looking glass : New Zealand's current and future policy, legislative and regulatory environment -- Hospital policies to manage human error and enhance human performance : looking for a needle in a haystack -- New Zealand ICU staff safety attitudes : sharp end view -- Programme logic : spectrum of choice and future research -- Conclusion and recommendations : light diffracted -- App. 1. Cultural elements -- App. 2. Type and source of adverse events -- App. 3. Human/technical interface issues in hospital care -- App. 4. Letter to chief executive officers requesting copies of policy documents -- App. 5. UK intensive care unit supplementary information ER -