TY  - BOOK
AU  - McMahon-Beattie,Una
AU  - Yeoman,Ian
TI  - Sport and leisure operations management
SN  - 1844800636
U1  - 790.069 22
PY  - 2004///
CY  - [South Melbourne, Vic.?], United Kingdom
PB  - Thomson
KW  - Leisure industry
KW  - Management
N1  - Includes bibliographical references and index; Editors and contributors --; Introduction --; Pt. 1; Sport and leisure in context --; 1; Sport and leisure service encounter --; 2; Sport and leisure narrative --; 3; Leisure venue management --; Pt. 2; Design of sport and leisure facilities --; 4; Facilities planning --; 5; Managing human resources in sport and leisure --; 6; Manging queues --; 7; Service quality --; 8; Service productivity and best practice in the UK leisure industry --; Pt. 3; Inventory management --; 9; Economics of sport and leisure --; 10; Supply and demand --; 11; Leisure revenue maangement --; 12; Ticket operations in a professional sports team setting --; Pt. 4; Operations strategy --; 13; Sports events : a new planning process --; 14; Strategic planning --; 15; Risk management --; 16; Legal and ethical issues in the design and delivery of sport and leisure facilities --; Pt. 5; Merchandising and marketing --; 17; Sports and leisure marketing --; 18; E-commerce in sport and leisure --; 19; The role of retailing in sport and leisure --; Pt. 6; Cases and opinions --; 20; Planning for joint usage --; 21; Almeria 2005 --; 22; Sports and leisure experience --; 23; Service quality at Insight Leisure Management : the role of the mystery shopper --; 24; Football revenue management --; 25; Revenue management for the movie theatre industry --; 26; Strategic direction for sport in higher education --; 27; Retailing challenges within the national museums and galleries of Northern Ireland
ER  -