TY - BOOK AU - O'Hara,Francis TI - Be my guest: English for the hotel industry SN - 0521776880 AV - PE1116.R47 O36 2008 U1 - 428.24 PY - 2008/// CY - Cambridge PB - Cambridge University Press KW - English language KW - Conversation and phrase books (for restaurant and hotel personnel) KW - Study and teaching KW - Textbooks for foreign speakers N1 - 1; Introductions --; 2; The Check-in --; 3; The hotel bedroom --; 4; The bathroom, the porter --; 5; Services in the hotel --; 6; Location of facilities --; 7; Room services --; 8; Problems and solutions --; 9; Taking bar orders --; 10; In the restaurant (1) --; 11; In the restaurant (2) --; 12; Interesting places to visit --; 13; Enquiries --; 14; Using the phone --; 15; The check-out Personal job files --; Speaking practice --; Tapescripts --; Verb list ER -