TY  - BOOK
AU  - Brotherton,Bob
TI  - The International hospitality industry: structure, characteristics and issues 
SN  - 0750652950
AV  - TX911 .I582 2003
U1  - 647.068 21
PY  - 2003///
CY  - Oxford, Boston
PB  - Butterworth-Heinemann
KW  - Hospitality industry
N1  - Includes bibliographical references; 1. Hotels / David Litteljohn -- 2. Restaurants / Stephen Ball and Linda Roberts -- 3. Contract foodservice / K. Michael Haywood and Geoff Wilson -- 4. Diversity management / Roy C. Wood -- 5. The impact of information technology / Peter O'Connor and Gabriele Piccoli -- 6. Operational dilemmas / Michael Riley -- 7. Strategic choices in the international hospitality industry / Adee Athiyaman and Frank Go -- 8. Marketing options / Alex Gibson -- 9. International hospitality managers: past, present and future / Judie M. Gannon -- 10. Financial management / Paul Beals -- 11. Themes and prospects / Bob Brotherton --
N2  - With contributions from leading figures in the field of hospitality manmagement across the world, this book looks at specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice
ER  -