TY  - BOOK
AU  - Burgess,Heidi
AU  - Burgess,Guy M.
TI  - Encyclopedia of conflict resolution
SN  - 0874368391
U1  - 303.6903 
PY  - 1997///]
CY  - Santa Barbara, Calif.
PB  - ABC-CLIO
KW  - Conflict management
KW  - Encyclopedias
KW  - Dispute resolution (Law)
N1  - Includes bibliographical references (pages 327-341) and index
ER  -