Beer, Jennifer E., The mediator's handbook / Jennifer E. Beer with Eileen Stief ; developed by Friends Conflict Resolution Programs. - Revised & expanded 3rd edition. - viii, 168 pages : illustrations ; 28 cm Previous ed.: [i.e., Rev. 3rd ed.], 1996. Includes bibliographical references. ISBN: 0865713596 9780865713598 Subjects--Topical Terms: Conflict management. Dewey Class. No.: 303.69