TY - BOOK AU - Rothman,Jay TI - Resolving identity-based conflict in nations, organizations, and communities T2 - The Jossey-Bass conflict resolution series SN - 0787909963 AV - HM136. R675 1997 U1 - 303.69 PY - 1997///] CY - San Francisco, Calif. PB - Jossey-Bass KW - Conflict management KW - Group identity KW - Cultural pluralism N1 - Includes bibliographical references (pages 181-187) and index; Prologue: The ARIA Quartet Conflict --; Transforming Identity-Based Conflict --; 1; The ARIA Framework: Antagonism, Resonance, Invention, Action --; 2; Antagonism: Surfacing Differences and Analyzing Animosity --; 3; Resonance: Articulating Common Needs and Motivations --; 4; Invention: Generating Cooperative Solutions --; 5; Action: Setting Joint Agendas --; The Aria Framework in Practice --; 6; Prenegotiation in Nations: Peace Building in Jerusalem --; 7; Transforming Conflicts Within and Between Groups in Organizations --; 8; ARIA Tools: Lessons Drawn from Community Conflicts --; Epilogue: Engaging Identity, Creating Harmony ER -