Rothman, Jay,

Resolving identity-based conflict in nations, organizations, and communities / Resolving identity-based conflict in nations, organisations, and communities Resolving identity-based conflict Jay Rothman. - First edition. - xxii, 195 pages : illustrations ; 24 cm. - The Jossey-Bass conflict resolution series. . - Jossey-Bass conflict resolution series. .

Includes bibliographical references (pages 181-187) and index.

Prologue: The ARIA Quartet Conflict -- Transforming Identity-Based Conflict -- The ARIA Framework: Antagonism, Resonance, Invention, Action -- Antagonism: Surfacing Differences and Analyzing Animosity -- Resonance: Articulating Common Needs and Motivations -- Invention: Generating Cooperative Solutions -- Action: Setting Joint Agendas -- The Aria Framework in Practice -- Prenegotiation in Nations: Peace Building in Jerusalem -- Transforming Conflicts Within and Between Groups in Organizations -- ARIA Tools: Lessons Drawn from Community Conflicts -- Epilogue: Engaging Identity, Creating Harmony. 1. 2. 3. 4. 5. 6. 7. 8.

0787909963 9780787909963

97004719


Conflict management
Group identity
Cultural pluralism

HM136. / R675 1997

303.69