TY  - BOOK
AU  - Roberts,Harry V.
TI  - Academic initiatives in total quality for higher education
SN  - 0873893263
AV  - LB2331 .A28 1995
U1  - 378.125 
PY  - 1995///]
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - College teaching
KW  - United States
KW  - Case studies
KW  - Total quality management
KW  - Education, Higher
KW  - Management
N1  - Includes bibliographical references and index; Total quality management in schools of business and engineering; Myron Tribus --; Using total quality education to prepare globally competitive citizens : the perspective of Motorola University; Brenda B. Sumberg --; Georgia Tech's continuous quality improvement journey; Jane C. Ammons and Joseph E. Gilmour --; Total quality and the academy : continuously improving the University of Maryland; Arjang A. Assad and Judy D. Olian --; Integrating principles of total quality into teaching and learning; Gary Bonvillian and William Nowlin --; Total quality management and the integrative curriculum of the University of Tennessee MBA program; Michael C. Ehrhardt --; Total quality : a mechanism for institutional change and curriculum reform; Susan West Engelkemeyer --; Applying quality function deployment to improve an MBA education; Steven C. Hillmer ... [et al.] --; System-supported teaching and learning to improve student performance, satisfaction, and retention; Pat Mayers ... [et al.] --; Incorporating total quality into a college of business; Donald F. Parker, Daniel J. Brown, and Dennis O. Kaldenberg --; Business college at Arizona State University : taking quality to heart; Mimi Wolverton --; Total quality for professors and students; George R. Bateman and Harry V. Roberts --; Listening to our coworkers: using the LEARN process to improve teaching and learning; Kathryn H. Baugher --; Three classroom experiments on the use of quick feedback; John A. Flueck --; Use of active teaching methods to 'fix the learning'; John A. Flueck --; Total quality in instruction : a systems approach; Laura Helminski and Sharon Koberna --; Using minute papers in an executive MBA program : listening to the voice of the customer; David M. Levine --; Instantaneous feedback; Terence Reilly --; From the front lines : improving quality in the classroom at Penn State; Larry D. Spence and Louise Sandmeyer --; E-mail minutes : the marriage of e-mail and the one-minute paper; Sandra E. Strasser --; Statistics : from stumbling block to stepping stone; Douglas A. Zahn --; Real-world total quality projects for statistics courses; George R. Bateman and Harry V. Roberts --; Laboratory class in quality management; Selwyn W. Becker --; Company-based pedagogy for teaching process improvement within an MBA program; Scott Dawson and Richard Sapp --; Continuous improvement in education : the process of learning in an introductory statistics class; Lawrence A. Sherr and Catherine E. Schwoerer --; Fast quality for fast results; Willard I. Zangwill --; Reengineering : how to do it with quality in academia and elsewhere; Richard T. Greene --; Grassroots total quality in higher education : some lessons from Chicago; Harry V. Roberts --; Primer on personal quality; Harry V. Roberts --; Tips for student teams; Willard I. Zangwill --; Academic leadership from the top : total quality for higher education; Willard I. Zangwill and Harry V. Roberts
ER  -