TY - BOOK AU - Folberg,Jay AU - Taylor,Alison TI - Mediation: a comprehensive guide to resolving conflicts without litigation T2 - The Jossey-Bass social and behavioral science series SN - 0875895948 AV - HM136 .F54 1984 U1 - 303.6 19 PY - 1984/// CY - San Francisco PB - Jossey-Bass KW - Conflict management KW - Mediation KW - Dispute resolution (Law) KW - United States N1 - Includes bibliographical references (pages 359-378) and index; Part one: Introduction to mediation and conflict resolution -- Development, definition, and functions of mediation -- Nature of conflict and dispute resolution processes -- Part two: Mediation stages, concepts, and skills -- Stages in the mediation process -- Counseling concepts for developing mediation skills -- Methods for enhancing communication -- Part three: Varieties of mediation and applications to practice -- Diverse styles and approaches to mediating conflict -- Family and divorce mediation -- Applications to various conflict situations -- Part four: Mediation as a profession--education, ethical, and practical dimensions -- Education and training of mediators -- Ethical, professional, and legal issues -- Specific considerations in setting in a mediation service -- Receiving and making referrals -- Dealing with special concerns -- Conclusion -- Resources A.: Employment agreement -- B.: Mediation guidelines -- C.: Mediated custody and child support plan -- D.: Code of professional conduct for mediators -- E.: Selected list of national organizations N2 - "Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace."--Publisher description ER -