TY - BOOK AU - Abrams,Bill ED - American Marketing Association. TI - The observational research handbook: understanding how consumers live with your product SN - 065800073X AV - HF5415.33.U6 A25 2000 U1 - 658.834 PY - 2000///] CY - Lincolnwood, IL PB - NTC Business Books KW - Consumer behavior KW - United States KW - Marketing N1 - At head of title: American Marketing Association; Includes bibliographical references (pages 267-269) and index ER -