TY  - BOOK
AU  - Coakes,Elayne
AU  - Willis,Dianne
AU  - Lloyd-Jones,Raymond
TI  - The new sociotech: graffiti on the long wall 
T2  - Computer supported cooperative work
SN  - 1852330406
AV  - T58.5 .N49 2000
U1  - 303.4834 21
PY  - 2000///]
CY  - London
PB  - Springer
KW  - Information technology
KW  - Social aspects
N1  - Includes bibliographical references and index; Part I. Tracing the Foundations : -- 1. Graffiti on the Long Wall: A Socio Technical Conversation / Elayne Coakes, Dianne Willis and Raymond Lloyd-Jones -- 2. Tracing the Roots: The Influence of Socio-Technical Principles on Modern Organisational Change Practices / Bjern Erik Munkvold -- Part II. The Writing on the Wall : -- 3. Technology and Freedom: A Socio-Technical Approach / Enid Mumford -- 4. Searching for New Grounds in STS: Beyond Open Systems Thinking / Frans M. van Eijnatten and E.G. Lieke Hoogerwerf -- 5. Sociotechnical Perspectives on Emergence Phenomena / Angela Lin and Tony Cornford -- 6. From Socio-Technical to Critical Complementarist: A New Direction for Information Systems Development / Steve Clarke and Brian Lehaney. -- 7. Socio-Technical Systems: Technique or Philosophy? / David Sutton -- 8. Sociotechnical Design and Economic Objectives / Richard T. Grenci -- 9. The Role of Socio-Technical Thinking in the Information Systems Curriculum in UK Universities / Brian Hopkins -- 10. Balancing at the Edge of Chaos in a Sociotechnical World / Kay Fielden -- Part III. Re-Design : -- 11. Group Dynamics Meet Cognition: Combining Socio-Technical Concepts and Usability Engineering in the Design of Information Systems / Andrew Dillon -- 12. Enhancing IS Quality through Design-Based Documentation Production / David Tuffley -- 13. Design: A Better Way for Making Systems / John Nicholls -- Part IV. Transforming the Long Wall : -- 14. Information Systems Implementation and Organisational / Change: A Socio-Technical Systems Approach Margaret T. O'Hara, C. Bruce Kavan and Richard T. Watson -- 15. Virtual Dynamics and Socio-Technical Systems / Eliat Aram -- 16. Knowledge Sharing in Virtual Organizations: The Effects of Task, Role, Status, and Network Structure / Manju K. Ahuja -- 18. Co Le ARN: Collaborative Learning and Action Research Networkommunications / Annette Karseras -- 19. Stop Information Technology from Undermining Group Autonomy / Markku I. Nurminen and Antti K. Tuomisto -- 20. A Socio-Technical Approach to Social Learning Analysis in the Australian Defence Force / Leoni Warne -- 21. Technology, Organisation and Qualifications in Software Development / Stefan Berndes and Uwe Lunstroth -- --; Part I; Tracing the Foundations : --; 1; Graffiti on the Long Wall: A Socio Technical Conversation; Elayne Coakes, Dianne Willis and Raymond Lloyd-Jones --; 2; Tracing the Roots: The Influence of Socio-Technical Principles on Modern Organisational Change Practices; Bjern Erik Munkvold --; 2.1; Introduction --; 2.2; Socio-Technical Principles and Methodologies --; 2.3; Organisational Design --; 2.4; IS Development and Implementation --; 2.5; Conclusion and Implications --; Part II; The Writing on the Wall : --; 3; Technology and Freedom: A Socio-Technical Approach; Enid Mumford --; 3.1; Technical Progress --; 3.2; Ideas on Freedom --; 3.3; Computers, Freedom and Work --; 3.4; Information, Technology and Freedom --; 3.5; Participation and Freedom --; 3.6; Freedom, Participation and the Future --; 4; Searching for New Grounds in STS: Beyond Open Systems Thinking; Frans M. van Eijnatten and E.G. Lieke Hoogerwerf --; 4.1; Introduction --; 4.2; Dutch Integral Organisational Renewal --; 4.3; l OR Evaluated --; 4.4; Desirable Futures for Integral Organisational Renewal --; 4.5; Conclusions --; 5; Sociotechnical Perspectives on Emergence Phenomena; Angela Lin and Tony Cornford --; 5.1; Introduction --; 5.2; Sociotechnical Ideas and Principles --; 5.3; Sociotechnical Reflections --; 5.4; Design and "Matching" --; 5.5; Design and Emergence --; 5.6; Emergence in Organisations --; 5.7; Sociotechnical Principles and "In-use" Design --; 5.8; Summary and Conclusions --; 6; From Socio-Technical to Critical Complementarist: A New Direction for Information Systems Development; Steve Clarke and Brian Lehaney. --; 6.1; Introduction --; 6.2; Information Systems Development: The Functionalist View --; 6.3; Information Systems Development: The Interpretivist View --; 6.4; The Socio-Technical Approach --; 6.5; Information Systems Development: The Complementarist View --; 6.6; Lessons Learned and Signposts for the Future --; 7; Socio-Technical Systems: Technique or Philosophy?; David Sutton --; 7.1; Introduction --; 7.2; Forms of STS --; 7.3; Type III STS in Use --; 7.4; Summary --; 8; Sociotechnical Design and Economic Objectives; Richard T. Grenci --; 8.1; Introduction --; 8.2; Sociotechnical Perspectives --; 8.3; Design Implications --; 8.4; Lessons for the Future --; 9; The Role of Socio-Technical Thinking in the Information Systems Curriculum in UK Universities; Brian Hopkins --; 9.1; Introduction --; 9.2; The Early Years --; 9.3; The Process of Reflection --; 9.4; The Continuing Struggle --; 9.5; Our Refusal to Engage --; 9.6; Lessons Learned --; 9.7; Future Prospects --; 10; Balancing at the Edge of Chaos in a Sociotechnical World; Kay Fielden --; 10.1; Introduction --; 10.2; The Learning Environment --; 10.3; Research Method --; 10.4; Sociotechnical Principles --; 10.5; Managing Change at the Edge of Chaos --; 10.6; The Importance of Initial Conditions --; 10.7; Participation --; 10.8; Control versus Self-Organising Systems --; 10.9; Self and Others in Complex Human Activity Systems --; 10.10; Innovation in Education --; 10.11; Lessons Learned --; 10.12; Conclusion --; Part III; Re-Design : --; 11; Group Dynamics Meet Cognition: Combining Socio-Technical Concepts and Usability Engineering in the Design of Information Systems; Andrew Dillon --; 11.1; Introduction --; 11.2; Usability Engineering --; 11.3; The Impact of Socio-Technical Theory on Information Technology Design --; 11.4; Developing Humanly Acceptable Information Systems --; 11.5; Reconciliation? --; 11.6; Lessons for Learning --; 11.7; Practical Hints and Tips --; 12; Enhancing IS Quality through Design-Based Documentation Production; David Tuffley --; 12.1; Introduction --; 12.2; A Problem Observed --; 12.3; IS Quality and Documentation --; 12.4; Participation and User Satisfaction: The Need for "Integrative Processes" --; 12.5; Bridging the Gap --; 12.6; A Solution to the Problem --; 12.7; Summary --; 13; Design: A Better Way for Making Systems; John Nicholls --; 13.1; Introduction --; 13.2; The Technical Basis of Computing --; 13.3; The Human Dimension --; 13.4; The Case for Design --; 13.5; History of Design --; 13.6; Systems Development as Design --; 13.7; Agenda for Research and Action --; 13.8; Summary --; Part IV; Transforming the Long Wall : --; 14; Information Systems Implementation and Organisational; Change: A Socio-Technical Systems Approach Margaret T. O'Hara, C. Bruce Kavan and Richard T. Watson --; 14.1; Introduction --; 14.2; Organisational Change --; 14.3; Some Illustrative Cases --; 14.4; Managerial Implications --; 14.5; Hints and Tips --; 14.6; Conclusion --; 15; Virtual Dynamics and Socio-Technical Systems; Eliat Aram --; 15.1; Introduction --; 15.2; Networking Technologies and the Individual --; 15.3; Networking Technologies and the Group --; 15.4; Networking Technologies and the System as a Whole: The Paradox of the Primary Task --; 15.5; Conclusion --; 16; Knowledge Sharing in Virtual Organizations: The Effects of Task, Role, Status, and Network Structure; Manju K. Ahuja --; 16.1; Introduction --; 16.2; Knowledge Sharing in Virtual Groups --; 16.3; Data and Method --; 16.4; Results --; 16.5; Conclusions --; 17; Adaptive Processes for Achieving Socio-Technical Fit in Computer Supported Co-operative Work Groups Sajda Qureshi and Doug Vogel --; 17.1; Introduction --; 17.2; Organisational Challenges --; 17.3; A Large Multi-National Company --; 17.4; An International Network of Organisations --; 17.5; Linked Educational Teams --; 17.6; Achieving Socio-Technical Fit in CSCW Groups --; 17.7; Summary, Lessons Learnt and Conclusion --; 18; Co Le ARN: Collaborative Learning and Action Research Networkommunications; Annette Karseras --; 18.1; Introduction --; 18.2; The Seedbed for Co Le ARN --; 18.3; Electronic Communications and Participation --; 18.4; Co-determination and Intentionality --; 18.5; Co Le ARN and SOLARI --; 18.6; Knowledge in Post-positivist Research --; 18.7; The Collaborative Arena Extended: "On-site" and "Off-site" Dialogue --; 18.8; Group Purpose: The "Abbey Agreement" --; 18.9; Facilitating Network Communications --; 18.10; Points for Ongoing Learning --; 19; Stop Information Technology from Undermining Group Autonomy; Markku I. Nurminen and Antti K. Tuomisto --; 19.1; Introduction --; 19.2; Socio-Technical Approaches --; 19.3; IT in Socio-Technical Approaches --; 19.4; Case in Point --; 19.5; Autonomy of the Technical System --; 19.6; Boundary in Terms of Resources --; 19.7; Boundary in Terms of Task Performane --; 19.8; Inside the Boundary --; 19.9; Lessons Learned --; 19.10; Conclusions --; 20; A Socio-Technical Approach to Social Learning Analysis in the Australian Defence Force; Leoni Warne --; 20.1; Introduction --; 20.2; Pilot Study --; 20.3; Social Learning in the Wing HQ: A Discussion of Findings --; 20.4; Conclusion --; 21; Technology, Organisation and Qualifications in Software Development; Stefan Berndes and Uwe Lunstroth --; 21.1; Introduction --; 21.2; Interdependence of Technology, Organisation and Qualifications --; 21.3; Keeping Up with the Demands for New Qualifications --; 21.4; Difficulties in Introducing an Organisational Change --; 21.5; Perspectives of Fostering Continuous Learning --; 21.6; Generalisation of Results and Summary
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