The new sociotech : graffiti on the long wall /
Elayne Coakes, Dianne Willis, and Raymond Lloyd-Jones (eds.).
- xvi, 256 pages : illustrations ; 23 cm.
- Computer supported cooperative work .
- Computer supported cooperative work. .
Includes bibliographical references and index.
Part I. Tracing the Foundations : -- 1. Graffiti on the Long Wall: A Socio Technical Conversation / Elayne Coakes, Dianne Willis and Raymond Lloyd-Jones -- 2. Tracing the Roots: The Influence of Socio-Technical Principles on Modern Organisational Change Practices / Bjern Erik Munkvold -- Part II. The Writing on the Wall : -- 3. Technology and Freedom: A Socio-Technical Approach / Enid Mumford -- 4. Searching for New Grounds in STS: Beyond Open Systems Thinking / Frans M. van Eijnatten and E.G. Lieke Hoogerwerf -- 5. Sociotechnical Perspectives on Emergence Phenomena / Angela Lin and Tony Cornford -- 6. From Socio-Technical to Critical Complementarist: A New Direction for Information Systems Development / Steve Clarke and Brian Lehaney. -- 7. Socio-Technical Systems: Technique or Philosophy? / David Sutton -- 8. Sociotechnical Design and Economic Objectives / Richard T. Grenci -- 9. The Role of Socio-Technical Thinking in the Information Systems Curriculum in UK Universities / Brian Hopkins -- 10. Balancing at the Edge of Chaos in a Sociotechnical World / Kay Fielden -- Part III. Re-Design : -- 11. Group Dynamics Meet Cognition: Combining Socio-Technical Concepts and Usability Engineering in the Design of Information Systems / Andrew Dillon -- 12. Enhancing IS Quality through Design-Based Documentation Production / David Tuffley -- 13. Design: A Better Way for Making Systems / John Nicholls -- Part IV. Transforming the Long Wall : -- 14. Information Systems Implementation and Organisational / Change: A Socio-Technical Systems Approach Margaret T. O'Hara, C. Bruce Kavan and Richard T. Watson -- 15. Virtual Dynamics and Socio-Technical Systems / Eliat Aram -- 16. Knowledge Sharing in Virtual Organizations: The Effects of Task, Role, Status, and Network Structure / Manju K. Ahuja -- 18. Co Le ARN: Collaborative Learning and Action Research Networkommunications / Annette Karseras -- 19. Stop Information Technology from Undermining Group Autonomy / Markku I. Nurminen and Antti K. Tuomisto -- 20. A Socio-Technical Approach to Social Learning Analysis in the Australian Defence Force / Leoni Warne -- 21. Technology, Organisation and Qualifications in Software Development / Stefan Berndes and Uwe Lunstroth -- -- Tracing the Foundations : -- Graffiti on the Long Wall: A Socio Technical Conversation / Tracing the Roots: The Influence of Socio-Technical Principles on Modern Organisational Change Practices / Introduction -- Socio-Technical Principles and Methodologies -- Organisational Design -- IS Development and Implementation -- Conclusion and Implications -- The Writing on the Wall : -- Technology and Freedom: A Socio-Technical Approach / Technical Progress -- Ideas on Freedom -- Computers, Freedom and Work -- Information, Technology and Freedom -- Participation and Freedom -- Freedom, Participation and the Future -- Searching for New Grounds in STS: Beyond Open Systems Thinking / Introduction -- Dutch Integral Organisational Renewal -- l OR Evaluated -- Desirable Futures for Integral Organisational Renewal -- Conclusions -- Sociotechnical Perspectives on Emergence Phenomena / Introduction -- Sociotechnical Ideas and Principles -- Sociotechnical Reflections -- Design and "Matching" -- Design and Emergence -- Emergence in Organisations -- Sociotechnical Principles and "In-use" Design -- Summary and Conclusions -- From Socio-Technical to Critical Complementarist: A New Direction for Information Systems Development / Introduction -- Information Systems Development: The Functionalist View -- Information Systems Development: The Interpretivist View -- The Socio-Technical Approach -- Information Systems Development: The Complementarist View -- Lessons Learned and Signposts for the Future -- Socio-Technical Systems: Technique or Philosophy? / Introduction -- Forms of STS -- Type III STS in Use -- Summary -- Sociotechnical Design and Economic Objectives / Introduction -- Sociotechnical Perspectives -- Design Implications -- Lessons for the Future -- The Role of Socio-Technical Thinking in the Information Systems Curriculum in UK Universities / Introduction -- The Early Years -- The Process of Reflection -- The Continuing Struggle -- Our Refusal to Engage -- Lessons Learned -- Future Prospects -- Balancing at the Edge of Chaos in a Sociotechnical World / Introduction -- The Learning Environment -- Research Method -- Sociotechnical Principles -- Managing Change at the Edge of Chaos -- The Importance of Initial Conditions -- Participation -- Control versus Self-Organising Systems -- Self and Others in Complex Human Activity Systems -- Innovation in Education -- Lessons Learned -- Conclusion -- Re-Design : -- Group Dynamics Meet Cognition: Combining Socio-Technical Concepts and Usability Engineering in the Design of Information Systems / Introduction -- Usability Engineering -- The Impact of Socio-Technical Theory on Information Technology Design -- Developing Humanly Acceptable Information Systems -- Reconciliation? -- Lessons for Learning -- Practical Hints and Tips -- Enhancing IS Quality through Design-Based Documentation Production / Introduction -- A Problem Observed -- IS Quality and Documentation -- Participation and User Satisfaction: The Need for "Integrative Processes" -- Bridging the Gap -- A Solution to the Problem -- Summary -- Design: A Better Way for Making Systems / Introduction -- The Technical Basis of Computing -- The Human Dimension -- The Case for Design -- History of Design -- Systems Development as Design -- Agenda for Research and Action -- Summary -- Transforming the Long Wall : -- Information Systems Implementation and Organisational / Introduction -- Organisational Change -- Some Illustrative Cases -- Managerial Implications -- Hints and Tips -- Conclusion -- Virtual Dynamics and Socio-Technical Systems / Introduction -- Networking Technologies and the Individual -- Networking Technologies and the Group -- Networking Technologies and the System as a Whole: The Paradox of the Primary Task -- Conclusion -- Knowledge Sharing in Virtual Organizations: The Effects of Task, Role, Status, and Network Structure / Introduction -- Knowledge Sharing in Virtual Groups -- Data and Method -- Results -- Conclusions -- Adaptive Processes for Achieving Socio-Technical Fit in Computer Supported Co-operative Work Groups Sajda Qureshi and Doug Vogel -- Introduction -- Organisational Challenges -- A Large Multi-National Company -- An International Network of Organisations -- Linked Educational Teams -- Achieving Socio-Technical Fit in CSCW Groups -- Summary, Lessons Learnt and Conclusion -- Co Le ARN: Collaborative Learning and Action Research Networkommunications / Introduction -- The Seedbed for Co Le ARN -- Electronic Communications and Participation -- Co-determination and Intentionality -- Co Le ARN and SOLARI -- Knowledge in Post-positivist Research -- The Collaborative Arena Extended: "On-site" and "Off-site" Dialogue -- Group Purpose: The "Abbey Agreement" -- Facilitating Network Communications -- Points for Ongoing Learning -- Stop Information Technology from Undermining Group Autonomy / Introduction -- Socio-Technical Approaches -- IT in Socio-Technical Approaches -- Case in Point -- Autonomy of the Technical System -- Boundary in Terms of Resources -- Boundary in Terms of Task Performane -- Inside the Boundary -- Lessons Learned -- Conclusions -- A Socio-Technical Approach to Social Learning Analysis in the Australian Defence Force / Introduction -- Pilot Study -- Social Learning in the Wing HQ: A Discussion of Findings -- Conclusion -- Technology, Organisation and Qualifications in Software Development / Introduction -- Interdependence of Technology, Organisation and Qualifications -- Keeping Up with the Demands for New Qualifications -- Difficulties in Introducing an Organisational Change -- Perspectives of Fostering Continuous Learning -- Generalisation of Results and Summary. Elayne Coakes, Dianne Willis and Raymond Lloyd-Jones -- Bjern Erik Munkvold -- Enid Mumford -- Frans M. van Eijnatten and E.G. Lieke Hoogerwerf -- Angela Lin and Tony Cornford -- Steve Clarke and Brian Lehaney. -- David Sutton -- Richard T. Grenci -- Brian Hopkins -- Kay Fielden -- Andrew Dillon -- David Tuffley -- John Nicholls -- Change: A Socio-Technical Systems Approach Margaret T. O'Hara, C. Bruce Kavan and Richard T. Watson -- Eliat Aram -- Manju K. Ahuja -- Annette Karseras -- Markku I. Nurminen and Antti K. Tuomisto -- Leoni Warne -- Stefan Berndes and Uwe Lunstroth -- Part I. 1. 2. 2.1. 2.2. 2.3. 2.4. 2.5. Part II. 3. 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 4. 4.1. 4.2. 4.3. 4.4. 4.5. 5. 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 6. 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 7. 7.1. 7.2. 7.3. 7.4. 8. 8.1. 8.2. 8.3. 8.4. 9. 9.1. 9.2. 9.3. 9.4. 9.5. 9.6. 9.7. 10. 10.1. 10.2. 10.3. 10.4. 10.5. 10.6. 10.7. 10.8. 10.9. 10.10. 10.11. 10.12. Part III. 11. 11.1. 11.2. 11.3. 11.4. 11.5. 11.6. 11.7. 12. 12.1. 12.2. 12.3. 12.4. 12.5. 12.6. 12.7. 13. 13.1. 13.2. 13.3. 13.4. 13.5. 13.6. 13.7. 13.8. Part IV. 14. 14.1. 14.2. 14.3. 14.4. 14.5. 14.6. 15. 15.1. 15.2. 15.3. 15.4. 15.5. 16. 16.1. 16.2. 16.3. 16.4. 16.5. 17. 17.1. 17.2. 17.3. 17.4. 17.5. 17.6. 17.7. 18. 18.1. 18.2. 18.3. 18.4. 18.5. 18.6. 18.7. 18.8. 18.9. 18.10. 19. 19.1. 19.2. 19.3. 19.4. 19.5. 19.6. 19.7. 19.8. 19.9. 19.10. 20. 20.1. 20.2. 20.3. 20.4. 21. 21.1. 21.2. 21.3. 21.4. 21.5. 21.6.