TY  - BOOK
AU  - Yarbrough,Elaine A.
AU  - Wilmot,William W.
TI  - Artful mediation: constructive conflict at work 
SN  - 0964360306
AV  - HM136. Y37 1995
U1  - 303.69 
PY  - 1995///]
CY  - Boulder, Colo.
PB  - Cairns Publishing
KW  - Mediation
KW  - Conflict management
N1  - Includes bibliographical references (pages 219-220) and index
ER  -