Bush, Robert A. Baruch, <br/><br/>
The promise of mediation :  responding to conflict through empowerment and recognition / 
Robert A. Baruch Bush, Joseph P. Folger. 
 - First edition. 
 - xxiv, 296 pages ;  23 cm. 
 - The Jossey-Bass conflict resolution series. .
 - Jossey-Bass conflict resolution series .
<br/><br/>Includes bibliographical references (pages 285-291) and index. 
<br/><br/>Introduction: the future of mediation: what's at stake and why it matters -- Part 1: Mediation at the crossroads -- The mediation movement: four diverging views -- Losing sight of the goal of transformation: the focus on satisfaction and settlement -- Solving problems: the limits of current mediation practice -- Part 2: The transformative approach to mediation -- Changing people, not just situations: a transformative view of conflict and mediation -- Rethinking the process: a case example of how mediation might work -- Capturing opportunities for empowerment and recognition: a case analysis of transformative mediation in practice -- Part 3: Practicing the transformative approach -- Identifying patterns for practice: the process of transformative mediation -- Avoiding pitfalls in transformative mediation: the connection between purpose and practice -- Part 4: A larger context for mediation -- Underlying values: why transformation matters -- Implementing the transformation approach: inroads and obstacles. 
<br/><br/><label>ISBN: </label>0787900273 9780787900274 
<br/><br/><label>LCCN: </label>94027217 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation<br/>Conflict management.<br/>Conflict (Psychology)<br/>Social conflict<br/>Social interaction.<br/>Interpersonal conflict
<br/><br/><label>LC Class. No.: </label>HM136.  / B787 1994 
<br/><br/><label>Dewey Class. No.: </label>303.69