TY - BOOK AU - Gallois,Cynthia AU - Callan,Victor J. TI - Communication and culture: a guide for practice T2 - Wiley series in culture and professional practice SN - 0471966223 AV - GN345.6 .G37 1997 U1 - 303.482 20 PY - 1997///] CY - Chichester, England, New York PB - Wiley KW - Intercultural communication KW - Communication and culture N1 - Includes bibliographical references (pages [155]-164) and indexes; 1; Introduction: the challenge of intercultural communication --; 2; Values and rules: the impact of culture on communication --; 3; Culture, language and non verbal communication --; 4; Culture, self-expression and maintaining relationships --; 5; Social identity, prejudice and intercultural communication --; 6; Intercultural communication within organisations --; 7; Intercultural communication with clients and customers --; 8; Using intercultural communication skills: conclusions and strategies ER -