TY - BOOK AU - Steel,Jon TI - Truth, lies, and advertising: the art of account planning SN - 0471189626 AV - HF5837. S73 1998 U1 - 659.111 PY - 1998///] CY - New York PB - Wiley KW - Advertising campaigns KW - United States KW - Planning KW - Advertising KW - Advertising agencies KW - Customer services N1 - "An Adweek book."; Includes bibliographical references (pages 277-279) and index; Introduction: Firing Blanks --; 1; No Room for the Mouse: The Failure to Involve Consumers in Advertising Communication --; 2; Silent Partners: Account Planning and the New Consumer Alliance --; 3; The Blind Leading the Bland: Advertising Follows Research... in the Wrong Direction --; 4; Peeling the Onion: Uncovering the Truth and Stimulating Creative Ideas through Research --; 5; The Fisherman's Guide: The Importance of Creative Briefing --; 6; Ten Housewives in Des Moines: The Perils of Researching Rough Creative Ideas --; 7; Serendipity: "got milk?" --; Acknowledgments --; Bibliography --; Index --; Credits --; About the Author ER -