TY - BOOK AU - Upshaw,Lynn B. TI - Building brand identity: a strategy for success in a hostile marketplace T2 - New directions in business SN - 047104220X AV - HD69.B7 U67 1995 U1 - 658.8343 PY - 1995///] CY - New York PB - J. Wiley KW - Brand name products KW - Management N1 - Series statement from jacket; Includes bibliographical references (pages 330-341) and index; 1. The brand identity strategy -- 2. Evaluating the brand reality -- 3. Indivisualizing the customer -- 4. Prompting a power positioning -- 5. Humanizing the identity -- 6. Managing identity contacts in the real world -- 7. Cases I : a shoe, a mouse, brands around the house -- 8. Case II : one old, one new, one blue -- 9. Creating the interactive identity -- 10. Minding the brand identity ER -